Hi Charissa,
Thank you so much for taking the time to share your detailed feedback on the Elevate V2 Singlet in Royal Blue. We appreciate hearing from customers who have experience with our products, especially since you've been enjoying your Ascend Singlet for the past few years.
We're sorry to hear that the Elevate V2 didn't meet the same quality expectations you've come to love with your Ascend. Your concerns about the strap construction and the difference in leg length are really valuable feedback for us, and we understand how disappointing it can be when a new product doesn't quite match up to a favorite you already own.
We'll definitely be sharing your comments with our Product Development Team so they can review the fit and construction differences between the two styles.
We want to make sure you're completely satisfied with your purchase. Please reach out to our Customer Service team at customerservice@virusintl.com, and we'll be happy to help find the best solution for you.
Thanks again for your honest feedback and for being a loyal part of the VIRUS community!
— V TEAM