Hi Cristal,
We're really sorry to hear that the Vanity Shorts didn't work out for you, and we appreciate you taking the time to share your feedback about the fit and performance issues you experienced.
We understand how frustrating it must be to deal with sizing challenges when shopping online, especially when you were excited about the color and style. It's disappointing to hear that the waistband was too tight and that the shorts kept rolling up during your workout - that's definitely not the performance you should expect from VIRUS gear.
Regarding being told you couldn't return them, we'd like to look into this further to understand what happened with your return request. Our team takes customer satisfaction seriously, and we want to make sure we're providing clear communication about our policies.
We understand how disappointing this entire experience must have been, from the fit issues to the performance problems during your workout. Your feedback about the waistband tightness and the rolling up issue is valuable to us as we continue to evaluate and improve our offerings.
Please email us so our team will be able to address the return situation.
We appreciate your patience and the opportunity to make this right.
V Team