Hi Maxine,
We're really sorry you never received your EAU21 Tech Pants and that our support team didn't respond to your emails. This is completely unacceptable, and we sincerely apologize for this disappointing experience.
We understand how frustrating it must be to place an order and not only miss out on receiving your item, but then feel ignored when trying to get help. Not responding to customer emails is not the standard we aim for, and we're truly sorry for letting you down.
Please check your email, as our team will be reaching out to follow up with you directly about your order. We'll work quickly to track down what happened with your shipment and get this resolved right away.
We appreciate your patience and the opportunity to make this right.
V Team